We at Medals R Us are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us. The information we collect about you helps us to clarify your needs so we can look after you better, and we use this information to personalize your experience when you visit us. We know that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes the Privacy Policy of By visiting, you are accepting and consenting to the practices described in this Privacy Policy. This Privacy Policy contains an explanation of what happens to personal data that you choose to provide to us, or that we collect from you whilst you visit this site. Our Privacy Policy should be read in conjunction with our Terms and Conditions of website use. We do occasionally update this Policy so please do return and review this Policy from time to time.

Privacy Act

The New Zealand Privacy Act 1993 controls how ‘agencies’ collect, use, disclose, store and give access to ‘personal information’. Personal information is information about identifiable, living people. Almost every person or organisation that holds personal information is an ‘agency’. So, for example, the Privacy Act covers government departments, companies of all sizes, religious groups, schools, and clubs.

We will not use your details for any other purpose, and will not disclose them to other persons or organisations without your consent or unless required or authorised to under the Privacy Act 1993.

Information Collected

In running and operating the website we may collect and process certain data and information relating to you and your use of this site. This data and information are detailed below:

  • When you visit the website to browse or download information, we automatically collect and store information about your visit to our website and the pages and resources that are accessed, including, but not limited to, traffic data, location data and other communication data that may assist us in understanding how visitors use this website.
  • Information that visitors provide to us as a result of filling in forms on our website, such as when a visitor registers for information or makes a purchase.
  • Information provided to us when our visitors communicate with us electronically for any reason.

Purpose for Collecting This Information and Use of Information

The information we learn from customers helps us personalise and continually improve your shopping experience at Medals R We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your account with us.

The information we automatically collect or store is used to improve the content of our website. The information you provide in relation to surveys, forms or feedback is strictly used for the purpose you provided it. We use your e-mail or other details to contact you: this may be to advise receipt, to address issues you identify, to further improve our web site, or to forward the details to another agency for appropriate action. Medals R Us analyses the web site logs to continually improve the value of the information available on our site. Our website logs are not personally identifiable, and we make no attempt to link them with the individuals that browse this website.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.


Cookies are simple text files stored on your computer by your web browser. Like many websites, we use “cookies” and we obtain certain types of information when your Web browser accesses They provide a method of distinguishing among visitors to website. We use cookies to improve the website experience of a visitor to our website and to keep track of your preferences and deliver content specific to your interests. We may sometimes use cookies on this website to record aggregate statistical information about the visitors to our site and the use that our visitors make of the website.

It is important to know that cookies do not harm your computer, we do not store personal identifiable information, such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience at Medals R For example, they help us to determine relevant related products to show you when you are moving around the site.

Cookies created on your computer by using this website do not contain personally identifying information and do not compromise your privacy or security. We use the cookie feature only to store a randomly generated identifying tag on your computer. You can refuse the cookie or delete the cookie file from your computer by using any of the widely available methods. Cookies can be removed at any time from your hard drive.

Third Party Links

The Medals R Us website may have links to third party websites on our website. When you link to another site, you are no longer on our website and this Privacy Statement will not apply. When you link to another website, you are subject to the privacy policy of that new site, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Changing your details or opting out completely

You can opt out of receiving information from us at any point. Simply visit our site and click “my account” which is located in the top navigation. To change your details, click “Account Dashboard” and make the necessary changes. 

Contacting Us

If you have any questions or queries relating to this Privacy Policy then please contact us at or Medals R Us, PO Box 48140, Silverstream, Upper Hutt 5142, New Zealand.